Many people in this world have said hurtful things to others. But some poeple don't realize that they are hurting others. I remember i always say a simple word directly at my friends without thinking that would hurt their feelings.I never realized that they were hurted by me. One day, one of my friend came up to me and told me that my unthoughtful words hurted many people. That's when i realized. Now i think back, i've said many hurtful things that came up my mind that it would hurt them. So i try to think before i talk. As my attitude towards people changed the more i got close with them. I've learned how to communicate with others with maturity. I think the best way to improve is to never regret what you've done, but accept the reality and try to do better.